At InfoMC, we believe it is possible to directly improve healthcare delivery, reduce costs and optimize outcomes through the use of technology.  It is this belief that motivates us to develop innovative, state of the art utilization and care management technology designed to enable care teams to address physical and behavioral health conditions, social determinants of health and long term services and support needs, for high-risk and specialty populations.

How it Started

InfoMC got its start in 1995 by launching an enterprise platform to manage all clinical and core administration functions for a Philadelphia-based managed behavioral health organization. Shortly after, the platform was expanded to also support Employee Assistance Programs adding community referrals and scheduling. This solidified InfoMC’s position in the world of behavioral healthcare for years to come.


Inspired by his vision of improving healthcare, InfoMC CEO, JJ Farook, saw significant value in expanding beyond our behavioral health solution to create a whole-person, integrated care platform. By 2013, this led InfoMC’s transition to providing a cloud-based care management, utilization management and care coordination solution – supporting behavioral, physical and community-based services – known as the Incedo™ Healthcare Management System.

A group of people discussing brilliant ideas

How it Started

InfoMC got its start in 1995 by launching an enterprise platform to manage all clinical and core administration functions for a Philadelphia-based managed behavioral health organization. Shortly after, the platform was expanded to also support Employee Assistance Programs adding community referrals and scheduling. This solidified InfoMC’s position in the world of behavioral healthcare for years to come.

A group of people discussing brilliant ideas

InfoMC got its start in 1995 by launching an enterprise platform to manage all clinical and core administration functions for a Philadelphia-based managed behavioral health organization. Shortly after, the platform was expanded to also support Employee Assistance Programs adding community referrals and scheduling. This solidified InfoMC’s position in the world of behavioral healthcare for years to come.

Inspired by his vision of improving healthcare, InfoMC CEO, JJ Farook, saw significant value in expanding beyond our behavioral health solution to create a whole-person, integrated care platform. By 2013, this led InfoMC’s transition to providing a cloud-based care management software, utilization management software and care coordination solution – supporting behavioral, physical and community-based services – known as the Incedo™ Healthcare Management System.

How It’s Going

Today, our client base of Managed Behavioral Health and Employee Assistance organizations has successfully expanded to include partnerships with Medicare Advantage Plans, Managed Medicaid, MLTSS and Specialty Plans who use Incedo to holistically manage care and services for their members through an integrated solution that includes:

Utilization Management for medical, behavioral and pharmacy

Care Management and care coordination to address physical, behavioral and social health drivers

Enhanced provider and care team communication and collaboration

CMS regulatory requirements and reporting

Over 26 million members are currently supported in better health with Incedo. 

our leadership team

JJ Farook

Chairman & CEO

Steven Vertrees

Chief Product & Technology Officer

Matthew Valley

Vice President, Client Delivery

Jeff Durkin

Senior Vice President, Sales & Marketing

Allen S. Daniels, Ed.D

Director of Clinical Solutions

Tom Cobb

Vice President of Finance

Jason Mobley

Vice President of Product Development

Pat Kilgannon

Director of Human Resources

Designed to Improve the Whole Health Status of Individuals

The solution provides an integrated person-centered medical management platform that enhances interactions between plan, member, and provider to positively impact a member’s health and health outcomes.

Achieve Better Quality, Clinical and Cost Outcomes

InfoMC’s solution uses a “whole-person” care approach that promotes quality, efficient and effective care with actively engaged members.

We have specifically designed our software to deliver operational efficiencies and improve outcomes by optimizing automation, streamlining workflows and putting valuable information in the hands of the care team, all in the pursuit of value-based care.

Our Difference

InfoMC pioneered the development of an integrated healthcare management platform with over 25 years of data insights and proven success delivering enterprise solutions to Managed Behavioral Health and Employee Assistance Programs.  In collaboration with our clients, we gained a greater understanding and knowledge of their member needs beyond health and the importance of innovation to drive person-centered care to effectively address each member’s care and services needs holistically.  InfoMC empowers healthcare organizations to optimize outcomes, reduce unnecessary healthcare costs and improve communication and collaboration across the Care Management ecosystem.

Customer Story

Learn how Doctors HealthCare Plans partnered with InfoMC just 45 days prior to their target go-live date, launched on time, and became the fastest growing MA plan two years in a row. Leveraging Incedo’s fully integrated medical management platform, Doctors continues to expand its footprint in highly a competitive market, having earned market distinction for offering innovative programs to their members.


InfoMC is proud to be a part of the Doctors Healthcare Plans success story.

Our Customers
Say It Best

MOVING FORWARD WORKING

TOGETHER

Consultation & Demo

BIO

Mr. Farook has been providing business strategy, information systems insight and proven technology applications to Managed Behavioral Health Organizations (MBHO) and Employee Assistance and Work-Life Programs (EAP/Work-Life) for almost two decades. In his role as Chairman and CEO of InfoMC, Mr. Farook has supported and expanded company’s vision by engaging hundreds of MBHO and EAP/Work-Life organizations in establishing strategic business and technology direction, conducting information system evaluations, and selecting and implementing InfoMC’s proven solutions.       

Mr. Farook has supported the integration of business processes and technology for traditional MBHO and EAP organization, while guiding both commercial and public sector provider-based organizations in evaluation through execution of the transition from service providers to the dual role of provider and administrative care manager. Prior to founding InfoMC, Mr. Farook worked for Raytheon Engineers & Constructors, a division of Raytheon Corporation, a Fortune 500 company focused on defense, government and commercial technologies, and business aviation and special mission aircraft, as a Management Consultant for their Field Information Systems Division.

BIO

Steven Vertrees is a healthcare technology veteran with 20+ years of experience leading product companies in the health and human services industries. Prior to serving as Chief Product & Technology Officer at InfoMC, Steven was the Chief Architect at Iodine Software, Inc., an AI powered suite of solutions that uses machine learning to improve patient documentation based on clinical evidence.
Prior to Iodine, he was the Chief Technology Officer at ChartWise, a computer-assisted clinical documentation system company that automated and improved the completeness and accuracy of physician documentation for faster and more optimal reimbursement of services provided. Iodine acquired ChartWise in 2021.
He has led several successful start-up ventures including OnFocus Healthcare, a leading provider of web-based enterprise performance management software solutions for healthcare providers and payers where he served as the Chief Information Officer. The company was acquired by MedeAnalytics , where he was the Vice-President of Software Development.
Additionally, he was one of the first employees at Qualifacts Systems, a SaaS based electronic medical records software provider where he oversaw product management and development.

BIO

Matt Valley is a results-driven healthcare tech and fintech SaaS professional with experience in leadership roles in digital health operations. Prior to joining InfoMC, Matt served as the Senior Director of Client Success at Base10 Genetics of Chicago.  Throughout his career, Matt has served in various management and leadership roles in account management and client success.

BIO

Jeff Durkin has over 20 years of experience within the healthcare industry including the healthcare IT, biomedical, and pharmaceutical sectors. As Senior Vice President of Sales and Marketing, Jeff oversees InfoMC’s Business Development and Marketing verticals. Prior to joining InfoMC Jeff was Senior Vice President of Sales at Casenet. Jeff has also held executive positions at InstaMed, a JPMorgan company, Allscripts and HMS. He holds a master’s degree from Anna Maria College and a bachelor’s degree from Fitchburg State University.

BIO

Dr. Daniels has comprehensive experience in behavioral healthcare leading both public and private clinical practices, managed behavioral healthcare programs, and as an active advocate for person-centered care. He has extensively published in the area of behavioral health policy including: managed care and group practice operations, quality improvement and clinical outcomes, behavioral healthcare workforce development, behavioral health and primary care integration, and peer support and person-centered care. Dr. Daniels has been Professor of Clinical Psychiatry and Public Health Sciences at the University of Cincinnati, College of Medicine. He has been the Executive Vice President and Director of Scientific Affairs for the Depression and Bipolar Support Alliance (DBSA) and is an independent behavioral healthcare consultant. He is a graduate of The University of Chicago School of Social Services Administration, and The University of Cincinnati College of Education.

BIO

Tom Cobb is a seasoned accounting and finance executive with more than 20 years’ experience in accounting and finance with companies of all sizes within the SaaS and technology spaces. Tom has significant experience with high growth organizations from startups to Fortune 500 companies.  Before the role of Vice President of Finance at InfoMC, Tom was the Director of Finance and Accounting at Y-Prime, LLC.

Tom holds a BS degree in Accounting from Villanova University.

BIO

Jason is an experienced technology leader with 25 years in software development, software architecture, and IT, and 16 years in management and executive roles in companies developing software for the healthcare industry.  He has a strong background in EMR/EHR technologies, having developed 2 EHR for behavioral health, and two EHR for primary care, as well as two patient portal systems.  Jason also has extensive experience in mergers and acquisitions as both buyer and seller.

 

In his last role prior to joining InfoMC, Jason served as Chief Information Officer of MindCare Solutions. Jason has a bachelor’s degree in computer science from Austin Peay State University in Tennesee.

BIO

Pat Kilgannon is Human Resources professional with a passion for providing an exceptional employee experience while aligning HR strategies, policies, and priorities to company goals and growing needs. Throughout her career she has leveraged her coaching, leadership, and strategic thinking to build relationships and drive results across a variety of industries including start-ups, not-for-profit, education, and technology. As currently HR Director, Pat oversees all aspects of HR at InfoMC and strives to create a Best Place to Work culture.

Pat holds a bachelor’s degree from Dickinson College, a master’s degree from Rutgers University, and Senior Human Resources Management Certification from the Society of Human Resource Professionals.