Care Coordination Solutions | Whole Person Care

Care Coordination

Incedo offers effective solutions for engaging members, providers and care teams to improve communication and coordinate care to ensure the delivery of evidence-based services across the full continuum of providers, facilities and community based supports. The configurable design of the Incedo Care Coordination software allows each client to reflect their model of care, workflows and data requirements.

What is the Incedo Care Coordination Solution?

The Incedo Care Coordination Solution combines person-centered care planning with a collaborative Interdisciplinary Care Team approach, resulting in optimal care management and coordination of care with least restrictive and cost-effective care interventions.

The solution provides tools and workflows for supporting individualized care plans, sharing clinical information and decisions, coordinating services and transitions in care, and elevating communication between members and care teams to improve care outcomes.

The solution advances whole-person care by promoting collaboration across all providers and care settings to address the physical, behavioral, and social determinants of health.

Benefits of the Incedo Care Coordination Solution

Improves efficiency with automated workflows and tasks that support care coordinators in assessing the unique needs of members, developing shared care plans, and coordinating services to achieve care plan goals
Enhances value-based care by facilitating Care Team collaboration through a roles-based portal providing real-time secure communication as members transition to different care settings
Supports interoperability with bi-directional data exchange to ensure timely and comprehensive sharing of clinical, admission, discharge and transfer information with the entire care team

Effective
Team-Based
Care

Incedo Care Coordination Solution Features

The Incedo care coordination platform seamlessly integrates all aspects of the care coordination process and the care team to effectively support person-centered care planning and the coordination of care across the continuum.

Integrated "whole-person” solution that empowers care teams with data sharing and rules-driven workflows to improve member health through optimal care coordination
Library of evidence-based health risk assessments and screening tools creating auto-generated member-centric care plans that can be further personalized as Care Managers gather additional member-specific concerns and goals

Care team portal for improving member engagement and care team collaboration with real-time view of care plan and the ability to add or update problems, interventions, and goals, monitor barriers and progress, send messages and reminders and track measures and outcomes
Unified record encompassing the care plan and services for enhanced coordination of care with configurable role-based access that allows care team members to collaborate across services and supports to deliver person-centered care

Our Customers
Say It Best

Doctors launched a Florida Medicare Advantage plan in 2019 with Incedo as our care management foundation. In just 2 years, we grew our membership to 11K by delivering exceptional customer and provider services. We’ve been the #1 fastest growing MA plan in our county 2 years in a row, a tribute to Incedo’s flexibility and scalability.