Incedo Behavioral Health Solution

End-to-end behavioral health software supporting quality care

Personalized, end-to-end behavioral health solution

Available as a standalone behavioral health platform or a fully integrated solution that also manages physical health and social determinants, Incedo enables you to efficiently coordinate with community resources to deliver individualized, whole-person care.

Automation improves efficiency and keeps staff happy

Automated, rules-driven workflows for core administration and clinical operations streamline tedious tasks to drive ROI and quality, freeing up your clinical resources to do the work they do best—caring for members.

Quality performance tracking and regulatory alignment reduce risk

Improve quality performance via complete complaints, grievances, and appeals management, with built-in turnaround time and process tracking aligned with CMS, NCQA, and URAC guidelines.

Solutions

Innovations in Managing Serious Mental Illness—The Hidden Key to Cutting the Cost Curve

Comprehensive behavioral health solution

Efficient, end-to-end workflows for eligibility, assessment, engagement, utilization management, network management and behavioral health claims management
Clinical decision support including MCG and InterQual improves care quality and consistency
Integrate with other systems and solutions to support your business, including employee assistance plans (EAPs)

Improve efficiency and reduce costs

Automate and integrate workflows to reduce administrative burden and ensure clinical resources are effectively utilized
Adapt to evolving business and regulatory requirements with a flexible platform designed for configurability and scalability
Automatic and batch adjudication to speed authorization and payment and reduce the need for human touch

Improve member and provider experience

Speed processing and turnaround times to prevent frustrating delays and fragmented care
Reduce friction to enrich experience, manage network, and grow membership
Engage with members with complete tracking of events and contacts to create stronger partnership and drive satisfaction

Optimize quality performance

Proactively manage performance to improve outcomes, reduce risk, and increase incentives
Customize data capture and reporting to align by business or contract so you can manage regulatory requirements and support compliance

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The Incedo Behavioral Health solution is specifically designed for managing care and improving outcomes for individuals with mental health and substance use conditions.

How does the Incedo Behavioral Health solution meet my needs?

The Incedo Behavioral Health solution seamlessly integrates all aspects of behavioral health management across the full continuum of behavioral health services, enabling you to manage risk-based contracts while improving clinical and operational efficiency.

Available as a stand-alone behavioral health solution or fully integrated solution that also manages physical health and social determinants, the Incedo Behavioral Health solution provides efficient end-to-end workflows for member enrollment and engagement to utilization management solution and care management software to network and claims management.

Our behavioral health solution:

Improves efficiencies with automated rules-driven end-to-end workflows for core administration and clinical operations
Improves care quality and outcomes with integrated evidence-based screenings, assessments and care guidelines
Reduces costs with intuitive self-service configuration capabilities for content, workflows, and tasks to address emerging and changing needs