Incedo Care Management Solution
Personalized care management to improve outcomes, optimize quality, and reduce costs
Deliver effective, value-based care across complex care, rising risk, and wellness programs
Collaborate across interdisciplinary teams to optimize, orchestrate, and personalize whole-person care spanning medical, behavioral, and social determinants for even the most complex and underserved populations with our care management solution.
Automate care management to improve efficiency and consistency
Tight integration and automation across care and utilization management workflows ensure care continuity and consistency from assessment through authorizations, referrals, engagement, care planning, and monitoring to reduce admissions, close care gaps, and improve outcomes across all populations and risk factors.
Speed your solution to market and adapt as business and regulatory requirements change
Designed for configurability and preconfigured for the CMS Special Needs Plan (SNP) model of care, Incedo care management software maximizes flexibility and scalability and enables you to personalize your implementation to meet your assessment, workflow, program, and reporting needs.
Learn how Incedo benefits help you drive efficient care management:
Solutions
Incedo for Chronic Care Management
Improve efficiency and reduce costs
- Identify risk factors and intervene early to improve outcomes and lower risk to support value-based care goals
- Automate and integrate workflows to reduce administrative burden and improve quality and consistency
- Adapt to evolving business and regulatory requirements with a flexible platform designed for configurability and scalability
Deliver personalized, consistent care
- Collaborate across interdisciplinary care teams with real-time information sharing using a single member profile
- Eliminate gaps and barriers and improve transitions across medical, behavioral, and social determinants to optimize health
- Automatically trigger person-centered care plan and workflows to personalize organizational best practices
Improve patient and provider experience
- Speed processing and turnaround times to prevent frustrating delays and fragmented care
- Reduce friction to enrich experience, manage network, and grow membership
- Engage with members to create stronger partnership and drive satisfaction
Optimize quality performance
- Proactively manage performance to improve outcomes, reduce risk, and increase incentives
- Reduce compliance burden via workflow alignment with CMS, NCQA, URAC, and state requirements
- Customize data capture and reporting to support improvement, innovation, and accountability
Improve efficiency and reduce costs
- Identify risk factors and intervene early to improve outcomes and lower risk to support value-based care goals
- Automate and integrate workflows to reduce administrative burden and improve quality and consistency
- Adapt to evolving business and regulatory requirements with a flexible platform designed for configurability and scalability
Deliver personalized, consistent care
- Collaborate across interdisciplinary care teams with real-time information sharing using a single member profile
- Eliminate gaps and barriers and improve transitions across medical, behavioral, and social determinants to optimize health
- Automatically trigger person-centered care plan and workflows to personalize organizational best practices
Improve patient and provider experience
- Speed processing and turnaround times to prevent frustrating delays and fragmented care
- Reduce friction to enrich experience, manage network, and grow membership
- Engage with members to create stronger partnership and drive satisfaction
Optimize quality performance
- Proactively manage performance to improve outcomes, reduce risk, and increase incentives
- Reduce compliance burden via workflow alignment with CMS, NCQA, URAC, and state requirements
- Customize data capture and reporting to support improvement, innovation, and accountability
Incedo care management software is rules-driven, flexible whole-person care platform that effectively and efficiently supports targeted populations. The Incedo platform empowers clients to personalize programs to serve the specific needs of their own populations—including care transitions and complex care—to improve care quality and health outcomes.
How does Incedo Care Management software meet my needs?
Incedo Care Management software is a comprehensive ,whole-person care and population health solution that enables the care management ecosystem to act together, integrating the management and treatment of physical, behavioral, and social drivers of health. Incedo is designed to support a collaborative process of assessment, planning, care management, and care coordination.
Our care management software enables care teams to systematically assess a member’s medical, behavioral, and psychosocial needs and auto-generate an individualized, person-centered plan of care based on member concerns, interventions, goals, barriers, and measures and evidence-based care pathways. Benefits include:
- Automated workflows improve efficiency. Incedo Care Management software offers high levels of process automation that speeds care plan creation and automatic creation of workflows and tasks for managing and monitoring individuals and populations. Incedo care management workflows are preconfigured to support the SNP model of care, and can be personalized to each customer’s own unique model of care.
- Configurability enables personalization and adaptability to changing requirements. Incedo is designed for configurability, providing the flexibility to be agile and adapt to assessment, workflow, program, and reporting needs to meet business and regulatory requirements without the need for vendor assistance and programming knowledge.
- Collaboration and information sharing supports whole-person health. Interoperability across health plans, providers, and community-based and other external care team members with bidirectional data exchange enables the team to work together to address medical, behavioral, and social determinants in a single plan of care with role-based access to ensure timely and comprehensive sharing of information.
Incedo Care Management software features
- Incedo Care Management provides seamless integration across all aspects of care management and care coordination to support individual and population health.
- Programmatic decision-making and rules-driven workflows address physical, behavioral, and social needs
- Library of evidence-based health risk assessments and screen tools help you identify individuals who need care management and auto-generate care plans that can be further personalized
- Manage the complex needs of chronic, high-risk, and specialty populations by enabling teams to identify, engage, and measure appropriate intervention programs and deliver care in a way that reduces overall medical cost
- Fully configured care management framework based on the SNP model of care, with flexibility for clients to configure care plans based on care pathways for specific populations and programs
- Integrated care management and utilization management functionality that drive effective and efficient care and enable care managers to request and document referrals and authorizations directly from the care plan
- Customizable reporting and data management support clinical insights and quality tracking and help you meet business and regulatory requirements
- Customizable reporting and data management support clinical insights and quality tracking and help you meet business and regulatory requirements
- Care team portal for improving member engagement and care team collaboration with real-time information exchange and tracking of problems, interventions, goals, and barriers, messages and reminders, and tracking of measures and outcomes
- Clinical Summary dashboard for complete member clinical history, including medical, psychological, and social determinants information in a single profile
- Care Manager Dashboard for efficient caseload management with access to cases, alerts, and work items/tasks assigned via workflows
Doctors launched a Florida Medicare Advantage plan in 2019 with Incedo as our care management foundation. In just 2 years, we grew our membership to 11K by delivering exceptional customer and provider services. We’ve been the #1 fastest growing MA plan in our county 2 years in a row, a tribute to Incedo’s flexibility and scalability.
