About Us

At InfoMC, we believe it is possible to directly improve healthcare delivery, reduce costs and optimize outcomes through the use of technology.  It is this belief that motivates us to develop innovative, state of the art utilization and care management technology designed to enable care teams to address physical and behavioral health conditions, social determinants of health and long term services and support needs, for high-risk and specialty populations.

How it Started

InfoMC got its start in 1995 by launching an enterprise platform to manage all clinical and core administration functions for a Philadelphia-based managed behavioral health organization. Shortly after, the platform was expanded to also support Employee Assistance Programs adding community referrals and scheduling. This solidified InfoMC’s position in the world of behavioral healthcare for years to come.

Inspired by his vision of improving healthcare, InfoMC CEO, JJ Farook, saw significant value in expanding beyond our behavioral health solution to create a whole-person, integrated care platform. By 2013, this led InfoMC’s transition to providing a cloud-based care management, utilization management and care coordination solution – supporting behavioral, physical and community-based services – known as the Incedo™ Healthcare Management System.

How it Started

InfoMC got its start in 1995 by launching an enterprise platform to manage all clinical and core administration functions for a Philadelphia-based managed behavioral health organization. Shortly after, the platform was expanded to also support Employee Assistance Programs adding community referrals and scheduling. This solidified InfoMC’s position in the world of behavioral healthcare for years to come.

InfoMC got its start in 1995 by launching an enterprise platform to manage all clinical and core administration functions for a Philadelphia-based managed behavioral health organization. Shortly after, the platform was expanded to also support Employee Assistance Programs adding community referrals and scheduling. This solidified InfoMC’s position in the world of behavioral healthcare for years to come.

Inspired by his vision of improving healthcare, InfoMC CEO, JJ Farook, saw significant value in expanding beyond our behavioral health solution to create a whole-person, integrated care platform. By 2013, this led InfoMC’s transition to providing a cloud-based care management, utilization management and care coordination solution – supporting behavioral, physical and community-based services – known as the Incedo™ Healthcare Management System.

How It’s Going

Today, our client base of Managed Behavioral Health and Employee Assistance organizations has successfully expanded to include partnerships with Medicare Advantage Plans, Managed Medicaid, MLTSS and Specialty Plans who use Incedo to holistically manage care and services for their members through an integrated solution that includes:

Utilization Management for medical, behavioral and pharmacy

Care Management and care coordination to address physical, behavioral and social health drivers

Enhanced provider and care team communication and collaboration

CMS regulatory requirements and reporting

Over 26 million members are currently supported in better health with Incedo. 

our leadership team

JJ Farook

Chairman & CEO

Kristel Schimmoller

Senior Vice President of Product Innovation

Daniel Black

Senior Vice President &
Chief Technology Officer

Rick Jackson

Senior Vice President,
Customer Success

Beth Geller

Vice President of Finance

Harm Scherpbier

Chief Medical Information Officer

Allen S. Daniels, Ed.D

Director of Clinical Solutions

Designed to Improve the Whole Health Status of Individuals

The solution provides an integrated person-centered medical management platform that enhances interactions between plan, member, and provider to positively impact a member’s health and health outcomes.

Achieve Better Quality, Clinical and Cost Outcomes

InfoMC’s solution uses a “whole-person” care approach that promotes quality, efficient and effective care with actively engaged members.

We have specifically designed our software to deliver operational efficiencies and improve outcomes by optimizing automation, streamlining workflows and putting valuable information in the hands of the care team, all in the pursuit of value-based care.

Our Difference

InfoMC pioneered the development of an integrated healthcare management platform with over 25 years of data insights and proven success delivering enterprise solutions to Managed Behavioral Health and Employee Assistance Programs.  In collaboration with our clients, we gained a greater understanding and knowledge of their member needs beyond health and the importance of innovation to drive person-centered care to effectively address each member’s care and services needs holistically.  InfoMC empowers healthcare organizations to optimize outcomes, reduce unnecessary healthcare costs and improve communication and collaboration across the Care Management ecosystem.  

Customer Story

Learn how Doctors HealthCare Plans partnered with InfoMC just 45 days prior to their target go-live date, launched on time, and became the fastest growing MA plan two years in a row. Leveraging Incedo’s fully integrated medical management platform, Doctors continues to expand its footprint in highly a competitive market, having earned market distinction for offering innovative programs to their members.

InfoMC is proud to be a part of the Doctors Healthcare Plans success story.

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Our Customers
Say It Best

MOVING
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FORWARD

Consultation & Demo

BIO

Mr. Farook has been providing business strategy, information systems insight and proven technology applications to Managed Behavioral Health Organizations (MBHO) and Employee Assistance and Work-Life Programs (EAP/Work-Life) for almost two decades. In his role as Chairman and CEO of InfoMC, Mr. Farook has supported and expanded company’s vision by engaging hundreds of MBHO and EAP/Work-Life organizations in establishing strategic business and technology direction, conducting information system evaluations, and selecting and implementing InfoMC’s proven solutions.

 

Mr. Farook has supported the integration of business processes and technology for traditional MBHO and EAP organization, while guiding both commercial and public sector provider-based organizations in evaluation through execution of the transition from service providers to the dual role of provider and administrative care manager. Prior to founding InfoMC, Mr. Farook worked for Raytheon Engineers & Constructors, a division of Raytheon Corporation, a Fortune 500 company focused on defense, government and commercial technologies, and business aviation and special mission aircraft, as a Management Consultant for their Field Information Systems Division.

BIO

Ms. Schimmoller is a healthcare solutions executive with over 25 years of experience building and delivering product solutions in the Healthcare industry. In her role as SVP, Product Innovation, Ms. Schimmoller is responsible for the organization’s product and go-to-market strategies from inception through implementation. Prior to joining InfoMC, Ms. Schimmoller held leadership roles in Client Services and Product Management for Truven Health’s Payer Market. Previously, she was with Medecision for 19 years with roles in Product Development, Product Management and Sales.

BIO

Mr. Black is a seasoned healthcare executive, having served in senior level technology positions for leading healthcare software and services companies throughout his career. Prior to joining InfoMC, Mr. Black served various roles for QuiqMeds including President, COO and CEO beginning September, 2014.  Mr. Black will be responsible for the product development and technology teams including product delivery and support with a specific focus on quality and growth.

 

Prior to QuiqMeds, Mr. Black was the Chief Information Officer and Executive Vice President at Sanovia Corporation, a pharmaceutical software development company serving the health plan and pharmacy benefit management (PBM) market. Mr. Black also held senior executive roles in information technology security, technology infrastructure and solutions engineering for a major subsidiary of CIGNA Healthcare, MEDecision and American Well.

BIO

Rick Jackson has close to 30 years of experience with healthcare operations and IT, and Customer Success solving people, process, and technology challenges for some of the largest health plans and providers.  The first 10 years of that time were spent in key lead Operations/IT positions working directly for health plans/systems in roles up to and including VP and CIO. He has also spent time in lead consulting and application vendor roles supporting some of the largest and most diverse payers and providers. In his role as Senior Vice President of Customer Success, Rick will lead the strategic direction and development of the InfoMC Client Success teams in order to support the company’s accelerated focus on sales and expanding market footprint. Rick will also lead the implementation process, reinforce client relationships, and provide oversight of ongoing support for InfoMC customers.

BIO

Ms. Geller is a finance professional with over twenty years of experience in Accounting, Finance and Human Resource operations. Her talent for developing and implementing new business processes and increasing efficiencies have proved to be successful throughout her career. She brings a wealth of knowledge to the team and has managed and mentored others within her prior organizations. In her role as Vice President of Finance, she manages all aspects of InfoMC’s finances. She has also established financial processes and reporting requirements. Ms. Geller manages cash flow in the most efficient way and assists in formulating InfoMC’s future direction and supporting tactical initiatives. Before joining the team at InfoMC, Beth served as Controller for Core Solutions, Inc., an EHR software provider. In this role she developed a monthly reporting package that provided an analysis of financial results as well as tracking of KPIs. She has also negotiated 2 rounds of long-term debt financing and developed project profitability for software implementations. Her extensive skill set also includes transitioning mergers, preparing financial statements, strategic planning, and creating annual budgets and monthly forecasting models.

BIO

Dr. Scherpbier completed medical training at the University of Groningen in the Netherlands and obtained his MS in Medical Informatics at the Erasmus University of Rotterdam. He has worked for a number of health IT firms in the US: SMS, Aetna US Healthcare, Carescience, Siemens. He most recently was the Chief Medical Information Officer at Main Line Health, a Philadelphia-based health system, where he led the implementation of EMRs in both acute care and ambulatory care on a variety of EMR systems. Dr. Scherpbier is adjunct faculty at the Jefferson College of Population Health, where he teaches Health Informatics and Population Health Analytics.

BIO

Dr. Daniels has comprehensive experience in behavioral healthcare leading both public and private clinical practices, managed behavioral healthcare programs, and as an active advocate for person-centered care. He has extensively published in the area of behavioral health policy including: managed care and group practice operations, quality improvement and clinical outcomes, behavioral healthcare workforce development, behavioral health and primary care integration, and peer support and person-centered care. Dr. Daniels has been Professor of Clinical Psychiatry and Public Health Sciences at the University of Cincinnati, College of Medicine. He has been the Executive Vice President and Director of Scientific Affairs for the Depression and Bipolar Support Alliance (DBSA) and is an independent behavioral healthcare consultant. He is a graduate of The University of Chicago School of Social Services Administration, and The University of Cincinnati College of Education.