Managed Medicaid
Personalized care management to improve outcomes, optimize quality, and reduce costs
Community-based, person-centered care for vulnerable populations
Our Incedo care management platform is purpose-built for Managed Medicaid programs, including Managed Long-Term Services and Supports (MLTSS), Long-Term Services and Supports (LTSS), Intellectual and Developmental Disabilities (I/DD) populations, and dual-eligible members who rely on coordinated Medicare and Medicaid benefits.
By integrating medical, behavioral, and social determinants of health, Incedo enables community-based, whole-person care that improves health equity, compliance, and outcomes while reducing cost and administrative complexity. Incedo also helps organizations streamline person-centered care and service planning, automate authorizations and assessments, and connect health, home, and community supports into one coordinated ecosystem.
Our configurable solution helps plans and providers meet members where they are and deliver measurable value across diverse populations.
Read more about how Incedo supports MLTSS/LTSS, I/DD and Dual Eligible programs and populations.
Efficiently expand your managed Medicaid business
Built for efficiency, flexibility, and scalability, Incedo helps you quickly launch new value-based programs, streamline workflows, and adapt to evolving state and federal requirements.
Its modular design supports the management of diverse populations and programs, including dual-eligible, high-risk, and waiver-based groups, giving your teams the agility to scale confidently and respond to changing needs.
Optimize quality and patient experience
Incedo drives continuous quality improvement through performance monitoring, audit trails, and configurable reporting that simplify compliance and accreditation.
Automated workflows align with program best practices and standards, including CMS, NCQA, URAC, and state-level requirements, to reduce administrative burden while ensuring regulatory alignment.
who we serve
Drive the Efficiency and Effectiveness of your MLTSS Plan
Care Management
- Integrate medical, behavioral, and psychosocial care to remove barriers and deliver whole-person care
- Collaborate across interdisciplinary teams with a 360° view to close gaps, support transitions, and prevent unnecessary care
- Optimize quality and financial outcomes with proactive performance monitoring and reporting
Utilization Management
- Speed turnaround times to improve member and provider experience and prevent treatment delays
- Reduce compliance risk through regulatory alignment
- Improve satisfaction with better experience and quality performance
Behavioral Health
- Personalized, end-to-end behavioral health solution to support quality care
- Integrate behavioral health treatment and data with medical and psychosocial information
- Improve outcomes and reduce risk of health equity bias
CUSTOMER STORY
Doctors HealthCare Plans: From Rapid Implementation to 4.5 Stars
InfoMC customer Doctors HealthCare Plans recently achieved an overall CMS 4.5 Star Rating, with Incedo supporting its operations. The partnership began with the implementation of Incedo in just 45 days, providing DHCP with a scalable platform to support its growing Medicare Advantage operations.
Read the customer story to learn how InfoMC helped Doctors HealthCare Plans rapidly implement Incedo and establish the technology foundation to support its growth.
InfoMC is proud to be a part of the Doctors Healthcare Plans success story.
