mental health matters

Mental Health Matters: Let’s Normalize the Conversation

There are far-reaching reasons why mental health matters. An ongoing problem has a profound ripple effect that permeates all aspects of life, spilling over into relationships, work, and the community.

Over 44 million Americans have been diagnosed with a mental health condition. There are even more who suffer in silence. A struggle with mental health is nothing to be ashamed of, and neither is asking how to take care of one’smental health. As a society, we can only break this cycle of despair and distress by normalizing the mental health conversation.

What Are the Solutions To Mental Healthcare Management?

Mental healthcare is a significant aspect of behavioral healthcare. This examines how learned behavior – good or bad – affects physical and mental health. It encompasses a holistic approach to achieving the well-being of the body, mind, and spirit.

How to improve mental health focuses on 5 key approaches:

  • Early Intervention: Detecting early signs enables effective treatment.
  • Mental Healthcare Accessibility: Supplementing scarce healthcare providers and destigmatizing mental health.
  • Non-Medical Organizational Involvement: Enlisting communities and corporations to identify at-risk individuals and populations.
  • Patient Outreach: Targeted programs engaging at-risk individuals and populations.
  • Digital Mental Healthcare Applications: Software making healthcare more accessible assists providers and patients.

What Software Is Best for Behavioral Healthcare Management?

There’s growing awareness that the well-being of individuals and populations is determined by physical, behavioral, and social factors. However, healthcare providers find themselves dealing with fragmentation of these three areas of care.

Most electronic record-keeping systems are confined to a defined set of providers. They fall short of including all possible care team members across the physical, behavioral, and social care continuum.

If you are a mental healthcare provider searching for an integrated, patient-centered application, then InfoMC has the solution for you. This leading, cloud-based healthcare management company delivers a collaborative care platform to health plans, payers, and provider organizations.

The overarching priority of InfoMC’s superior software system is to deliver “whole-person care”:

  • A Common Platform for all team members to establish and implement care plans together.
  • Person-Centered Care Planning defragments and integrates physical, behavioral, and social determinants.
  • Population Health Analytics identifies individuals at risk of poor health outcomes.

What Are The Most Prevalent Obstacles To Implementing Behavioral Health Software Applications?

Behavioral healthcare software applications require both infrastructure support from the supplier and the healthcare provider’s capacity to utilize the application.

The most prevalent obstacles to software implementation are:

  • Poor System Compatibility: Incompatible hardware, operating systems, and software result in scattered data and disjointed reporting, which leads to decreased patient care.
  • High Hardware and Software Costs: Software is expensive and often hardware upgrades are required to run new versions of software.
  • High Hardware and Software Costs: Software is expensive and often hardware upgrades are required to run new versions of software.
  • Poor Design in the Software Interface: All software employs a menu or control panel for user input. These controls are not always clear, simple, and easy to use.
  • Lack of IT Support: The provision of healthcare services is negatively affected by problems of broken hardware, regular downtimes, outdated software, slow operations, security risks, etc.
  • Inadequate Training: Lack of software familiarity leads to time-consuming data entries, and neglect of key features. Thus the software won’t be used to its full potential.
  • Fragmented Workflow: Disconnected systems result in a fragmented view of patient information, often missing vital links between aspects of health.

What Are the Major Benefits Of Using Behavioral Health Software Applications?

Behavioral healthcare software applications should contain integrated, evidence-based care mechanisms supported by data aggregation, outcome tracking, and embedded management functions.

The major benefits of software applications are:

  • Care Coordination: Configurable software provides tools and workflows for supporting whole-person care plans, sharing information and decisions, coordinating services, and elevating communication between care team members.
  • Population Health Analytics: Leveraging insights about cohorts close care gaps, develops effective care plans, and mitigates illness among at-risk populations.
  • Data Accessibility: EHRs are readily accessible online from just about anywhere. A medical healthcare practitioner may need to call up patient data at a moment’s notice in an emergency situation.
  • Improved Efficiency: EHR solutions simplify patient intake via online forms, keep better track of invoices and patient billing information, and pull out relevant data from the software in a single click.
  • Enhanced Security: Patient records are stored on the cloud behind an encrypted, login-based access system. Only qualified healthcare professionals with access can view and edit patient data.
  • Integrated Management: The best EHR solutions have management tools for all administrational aspects including scheduling, consultations, inventory levels, billing, and so on.

Our Incedo Behavioral Health Solution

The Incedo Behavioral Health Platform is an online suite of behavioral health management functions specifically designed for true “whole person care”.

What are the benefits of Incedo?

  • Improved Efficiency with automated, rules-driven, end-to-end workflows for core administration and clinical operations.
  • Promotion of Clinically-Driven Quality Care and improved outcomes with integrated evidence-based screenings, assessments, and care guidelines.
  • Reduced Costs with intuitive, self-service configuration capabilities to address emerging and changing needs.

What are the features of Incedo?

  • Seamless Integration of all aspects of behavioral health management, with efficient end-to-end workflows.
  • Comprehensive Utilization Management with automated authorizations accompanied by time-sensitive alerts, notifications, and tracking for the complete authorization lifecycle.
  • Quality Assurance Support for complete complaints, grievances, and appeals management with built-in turn-around time, secure data aggregation, and process tracking.
  • Integrated Care Management optimizes and personalizes care delivery across interdisciplinary teams to support and improve the mental health outcomes of members.

Let’s Normalize Mental Health Today!

At InfoMC, we seek practical, intuitive ways to help normalize mental health. That’s why we have developed the ultimate “whole person care” platform to boost the mental health conversation to the next level.

Our innovative, cloud-based software solution, Incedo is comprehensive, secure, and available 24/7. We offer behavioral health practitioners unsurpassable ease of use and powerful tools to take care of mental health management. Contact us today and let’s talk about mental health.


Subscribe to receive InfoMC’s latest info on solving your whole-person care challenges!


Integrating Social Determinants of Health to Improve Outcomes without Sacrificing Profitability
If you treat complex patients, chances are that social determinants of health (SDOH) affect your outcomes....
How Risk-Bearing Entities Can Extract Value from Care Management Programs
The pandemic has placed additional strain on member health, creating new challenges not only around how...