News & Events

Dr. Susan Norris Joins InfoMC Leadership Team

Expert Strategic Healthcare Executive to Advise Clinical Product Development for Integrated and Chronic Care


Media Contact: Angela Madara,, 484.567.0603


November 27, 2012 [Conshohocken PA] – InfoMC, a leading provider of process improvement technology for healthcare organizations, is pleased to announce that Susan Norris, Ph.D., has joined the company as Senior Vice President of Clinical Solutions.


In her new role, Dr. Norris will help shape the content and functionality of InfoMC’s clinical and operational solutions in traditional and emerging healthcare markets. As a healthcare strategist, Dr. Norris brings a unique understanding of market needs and how technology is addressing those needs across disciplines and throughout the care process. Additionally, she brings further insight into the role and importance of utilization management/review and quality assurance/management and how to incorporate those elements into technology solutions.


InfoMC CEO JJ Farook says, “Susan is an exceptionally talented and accomplished healthcare professional. She is very well recognized and respected throughout the industry. She is truly a subject matter expert in so many areas. We are excited to have her on board and look forward to applying her great knowledge and perspective to our expanding solutions portfolio and corporate direction.”


“I am excited to join InfoMC and look forward to working collaboratively with the senior management team to continue to deliver optimal clinical, quality, and cost management solutions. I believe the company is well-positioned to capitalize on growth opportunities with its innovative and progressive technology, specifically around integrated care and chronic care management in today’s market,” Dr. Norris said.


Dr. Norris has an extensive background in healthcare management and operations and has worked with several large national healthcare organizations. Most recently she served as Chief Clinical Officer and Senior Vice President of Operations for Comprehensive Care Corporation. During her tenure with MHNet, a subsidiary of Coventry Health Care, she moved quickly through the ranks as Clinical Director, Vice President of Operations, and ultimately President. Dr. Norris is a highly-trained clinician and experienced mental health counselor. She possesses Bachelor of Arts, Master of Science, and Doctoral degrees in psychology, health services, and human development. She is also a Licensed Mental Health Counselor (LMHC).


Vince Rogusky, InfoMC President, says, “Dr. Norris’s addition to the InfoMC team marks the company’s continuing growth and expansion. We’re known as a premier technology developer for the managed care, payor, and employee assistance markets. InfoMC now provides solutions to help healthcare organizations manage chronic care and dual eligible populations, coordinate transitional care, and use business intelligence and data analytics for decision support and cost containment. InfoMC also offers peer support and coaching tools and other patient engagement applications.”


About InfoMC:


InfoMC products are helping to define the next generation of quality, effective healthcare. InfoMC’s world-class collaborative process management technology for commercial and public sector healthcare organizations can be deployed on-premise or in the Cloud. InfoMC has served the healthcare industry for nearly 20 years. Some of the largest, most-respected names in managed care, behavioral health, and employee assistance programs, as well as state and local governments, use InfoMC technology to run their businesses. InfoMC’s comprehensive software includes robust transaction processing, proactive care management, consumer engagement, and advanced analytics and business intelligence. Products for managing and coordinating care include Incedo™, Incedo ProviderConnect, InfoMC INTERACTIVE and InfoMC EXCHANGE. These products work independently or combined to form exceptional healthcare management and wellness solutions and are powered by InfoMC’s cutting-edge G70™ Platform, a new healthcare software accelerator. (






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