InfoMC strengthens Leadership Team with customer experience expertise
Conshohocken, PA – March 7, 2018 – InfoMC, a national healthcare technology company providing behavioral health care management and patient centric care coordination solutions, is pleased to welcome Jennifer Bucci to its Leadership Team. As Director of Client Services, Jennifer will be directly responsible for all aspects of client management including strategic direction, coordination and supervision of solution delivery, and support operations to further the company’s goal of continuously enhancing the customer experience.
“We are thrilled to welcome Jennifer to the InfoMC team,” said JJ Farook, Chairman and CEO of InfoMC. “She brings a wealth of knowledge and experience to both InfoMC and our customers and is quickly becoming an invaluable member of our organization. We are looking forward to learning from her as she advances InfoMC Client Services to be a true customer experience organization. We are very fortunate to have found such a talented individual for our team,” Farook noted.
“I am excited to take on the role of Client Services Director at InfoMC. Over the course of my career my primary goal has been to ensure the quality and effectiveness of services being delivered to positively impact the success of my customers. I look forward to continuing with that goal as I begin a new chapter with the incredible group of customers at InfoMC,” Ms. Bucci said.
Prior to joining InfoMC, Jennifer spent the last three and a half years as Director of Professional Services with Kynectiv, Inc. where she was responsible for day-to-day client services including account management, solution delivery, customer support, and training for the company’s simulation-based e-learning platform. Previously, Jennifer spent several years as principal and owner of Piera Consulting. Prior to starting her own business, Jennifer worked with state and federal government clients, small startups and large, publicly held companies in the areas of training, systems integration and client services. She began her career in Accenture’s Change Management and Technology groups. Jennifer received her MS in Management from Liberty University and her BS in Finance from Drexel University.
InfoMC Inc. is a leading provider of cloud-based healthcare management and care coordination software. InfoMC provides behavioral health managed care solutions and a patient-centered care coordination platform to commercial and public-sector markets. InfoMC’s comprehensive software system includes robust transaction processing, proactive care management, consumer engagement, advanced analytics, and business intelligence to put the power of knowledge of at your fingertips. Our patient centric and provider integrated approach offers integrated technology solutions that enhance interaction between payors, providers and consumers to improve the quality, cost and value of care.