Leading Care Management Platform Offers Enhanced Security Measures to Uphold Industry-Leading Standards
Conshohocken, PA – July 25, 2024 — InfoMC, a leading provider of enterprise care management and behavioral health technology, announced today the renewal of its HITRUST, SOC 1, SOC 2, and MARS-E security certifications for their Cloud Healthcare Management Software, Incedo™. This renewal underscores InfoMC’s unwavering dedication to maintaining the highest standards of security and privacy for its clients.
The HITRUST CSF® (Common Security Framework) certification demonstrates that InfoMC has met key regulatory requirements and industry-defined requirements and is appropriately managing risk. It ensures that InfoMC’s platform, facilities, and supporting infrastructure meet the rigorous HITRUST CSF v9.1 Risk-based, 2-year (r2) certification criteria, which involves a point-in-time evaluation based on evidence from the last 90 days.
InfoMC has also achieved SOC 1 Type 2 and SOC 2 Type 2 certification, which involves a retrospective review covering a specified period in the past, ensuring that InfoMC’s information security practices, policies, procedures, and operations meet the standards for security, availability, and confidentiality.
In addition, InfoMC has renewed its Minimum Acceptable Risk Standards for Exchanges (MARS-E) v2.0 certification. Conducted by 360 Advanced, Inc., this security and privacy control assessment confirms that Incedo™ complies with the stringent requirements set forth by the Centers for Medicare & Medicaid Services (CMS). This point-in-time assessment ensures the secure handling of personally identifiable information (PII) and the implementation of robust privacy and security measures.
Another significant enhancement to InfoMC’s security framework is the implementation of multi-factor authentication (MFA) in the Incedo™ platform. This additional layer of security ensures that only authorized users can access sensitive information, further protecting client data against unauthorized access and potential breaches.
“Security and privacy are of utmost importance to us at InfoMC,” said JJ Farook, CEO of InfoMC. “Renewing our HITRUST, SOC1, SOC 2, and MARS-E certifications reflects our continuous efforts to uphold the highest standards of data protection and our commitment to providing our clients with secure solutions to support their members. The implementation of multi-factor authentication in our platform is a testament to our proactive approach in enhancing security measures.”
The renewal of these certifications and the introduction of MFA signify InfoMC’s dedication to maintaining a secure environment for the 30 million individuals supported on their platform. By adhering to the most stringent security frameworks and continuously improving its security protocols, InfoMC ensures the confidentiality, integrity, and availability of its healthcare management solutions.
For more information about InfoMC, please visit www.infomc.com.
About InfoMC
InfoMC has more than 25 years of experience driving innovation in the use of behavioral and social determinants and community resources to improve how organizations manage care. Our next-generation care management platform empowers plans and providers to efficiently orchestrate whole-person care—particularly for vulnerable populations—to improve health equity, accelerate time-to-value, and ensure compliance. Available as a fully integrated platform or targeted for care, utilization, behavioral health, or employee assistance/work-life program management, our solution automates and personalizes patient journeys to improve outcomes and the overall member experience and to manage the total cost of care.
Media Contact:
Angela Madara
484.530.0100
angela.madara@infomc.com
